

Joanne Santos is the Managing Director at Grainger Legal, bringing three decades of experience in personal injury law to her role. She began her legal journey in 1996 at Maurice Blackburn, progressing through reputable firms such as Secombs Solicitors, Nowicki Carbone, and Slater & Gordon. Over the years, Joanne has honed her expertise in TAC, Workers Compensation, and Superannuation claims. Her reputation is built on strong operational leadership and a client-focused approach, ensuring each case is handled with care and empathy. Joanne's commitment to supporting clients through challenging times is evident in her dedication to clear communication, allowing clients to understand every step of their claim. Her passion lies in making a meaningful difference, driven by the belief that even small wins can significantly impact someone’s life. Joanne approaches each case with the same determination she would offer to a family member, underscoring her genuine care for those she represents.

Senior Legal Assistant/Business Manager
Personal Injury Law Firm
Oct 2016 - Feb 2022 • 5 years 4 months

Managing Director
Self-employed
Oct 2016 - Present • 10 years 1 month

Senior Legal Assistant
Slater and Gordon Lawyers
Jan 2015 - Jul 2016 • 1 year 6 months
Legal Support Team Leader
Nowicki Carbone
Oct 2013 - Dec 2014 • 1 year 2 months
Business owner
USBs R US
Jan 2012 - Jun 2016 • 4 years 5 months
Business Owner/Functions Co-ordinator
Point Cook Homestead
Oct 2006 - Mar 2010 • 3 years 5 months
Legal Assistant
Secombs Solicitors
Mar 2001 - Dec 2004 • 3 years 9 months

Legal Assistant
Maurice Blackburn Lawyers
Oct 1996 - Mar 2001 • 4 years 5 months
Last checked: 2 Feb 2026 • Checked with Victorian Legal Services Board