Tough Talks Mediation

Tough Talks Mediation was founded with the belief that many legal disputes originate from communication breakdowns. The firm is dedicated to guiding clients through difficult and significant conversations, striving to resolve conflicts constructively without the need for litigation. By focusing on communication, empathy, and active listening, Tough Talks aims to facilitate mutually acceptable outcomes. Their mediation services are designed to be expedient, cost-effective, and transparent, available both in-person and online, ensuring accessibility for all clients. The practice is committed to preserving relationships strained by adversarial litigation and offers a secure environment for parties to express their views and reach constructive compromises. Principal mediator Rob Lilley brings over a decade of experience in civil and commercial litigation. Accredited under the National Mediator Accreditation System since 2017, Rob is a professional member of the Resolution Institute. His expertise is recognised across various mediation panels, including the Australian Communications and Media Authority (ACMA), the Citizens Advice Bureau of WA Inc., the Department of Justice Aboriginal Mediation Service, the Law Society of Western Australia, and the Small Business Development Corporation. As a member of the Law Society of Western Australia's Alternative Dispute Resolution Committee, Rob is dedicated to advancing effective and amicable dispute resolution methods.