Unresponsive Visa Lawyers
The client is experiencing communication issues with their visa lawyers located in Tasmania. The client reports that the lawyers are unresponsive to emails, phone calls, and text messages, raising concerns regarding their immigration process.
Questions about this case
These answers have been verified by a lawyer in the LEAP networkHow long does the spouse visa process typically take and what are the main stages involved?
The spouse visa process in Australia typically involves several stages and can take around 12 to 24 months to complete. The main stages include lodging the application with all necessary documentation, assessment by the Department of Home Affairs, and providing any additional information if requested. After these steps, the applicant may need to undergo health and character checks. Once assessed, the Department will make a decision. Processing times can vary based on factors like the completeness of the application and current caseloads.
What are the common reasons for delays or lack of communication from visa lawyers, and how can I address these issues?
Common reasons for delays or lack of communication include high caseloads, administrative backlogs, or complex cases requiring more time. To address these issues, consider scheduling a meeting or phone call to discuss your expectations and timelines. Clearly communicate your concerns about responsiveness and ask for regular updates.
What documentation and information should I ensure my lawyer has to facilitate the spouse visa application?
To facilitate the spouse visa application, ensure your lawyer has the following:
- Certified copy of your marriage certificate.
- Proof of identity, such as passports for both partners.
- Evidence of a genuine relationship, like joint bank accounts and photographs together.
- Proof of cohabitation, such as utility bills or rental agreements in both names.
- Health and character documents, including police clearances.
In the event my lawyer remains unresponsive, what steps can I take to either escalate the matter or find an alternative legal representative?
If your lawyer continues to be unresponsive, consider escalating the issue within the law firm, or lodge a complaint with the relevant regulatory body. You could also seek a second opinion from another solicitor who specializes in immigration law.
Are there specific regulations or guidelines in Australia that I should be aware of regarding the conduct and responsiveness of immigration lawyers?
In Australia, immigration lawyers must adhere to professional conduct standards set by the relevant legal society, which includes requirements for clear communication and diligent conduct. If a lawyer fails to meet these obligations, you may lodge a complaint with the appropriate authorities.
