What is legal AI? How artificial intelligence is changing the way we access legal help

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Gabriella Simmons
Article by Gabriella Simmons
Content Editor
 • 2025-03-24

The legal system has long been challenging for everyday people to navigate, especially when it comes to more complex scenarios. But legal AI is beginning to change that.

What is legal AI? How artificial intelligence is changing the way we access legal help

What is legal AI and how does it work?

The legal system has long been challenging for everyday people to navigate, especially when it comes to more complex scenarios. But legal AI is beginning to change that. These systems have been trained in thousands of real legal texts, such as contracts, legislation, and court rulings. That means they can recognise legal terms and concepts and provide explanations in everyday language. 

For example, if you upload a lease agreement, legal AI might highlight your obligations as a tenant, explain unusual clauses, and flag areas you may wish to review further. If you’re facing a dispute with your employer or trying to separate from your partner, legal AI can help you understand the legal steps involved, suggest documents you might need, and show you where to go for further help. 

Although legal AI doesn’t give you official legal advice the way a lawyer does, it provides you with clear, practical information to help you feel more in control when starting out on your legal journey. 

How is AI being used in law today?

Legal AI is already being used in many ways across the legal sector. One of the most common uses is to answer straightforward legal questions. If you’re not sure about your rights as a tenant, want to know how to get a divorce, or need help understanding a fine or traffic infringement, legal AI can explain the process, break down legal terms, and tell you what to expect. 

Another major use of legal AI is document review. Legal documents are often full of complicated language, but AI can read them, summarise what they say, and point out anything unusual. It can also compare a contract to common standards and suggest when it might be helpful to seek further advice. 

Legal AI is also helping people draft documents such as letters to landlords, complaints to businesses, or responses to legal notices. You simply answer a few questions, and the system generates a draft that you can adapt and personalise before sending.. This saves time and gives people the confidence to take action without feeling overwhelmed. 

Platforms like LawConnect go a step further by combining AI with human support. If your issue becomes too complex or you need legal representation, the system can connect you with a real lawyer. This ensures you get the help you need at the right time. 

Can you trust legal AI?

Many people are surprised by how comprehensive AI has become when it comes to legal information. It is designed to provide clear, consistent information and to highlight when you might need professional legal advice. It can be used to help with straightforward issues, to explain processes clearly, and give you clarity when planning your next steps. That said, it does have limitations. 

Legal AI is not a replacement for a qualified lawyer. For instance, it cannot represent you in court, negotiate on your behalf, or provide advice on complicated or high-risk situations. But for simple legal matters, it’s a fast, affordable way to get the clarity you need. 

The best legal AI platforms are designed to be safe, transparent, and easy to use. They will tell you when human review is needed, and they avoid making overconfident claims. You should always be able to understand where the information comes from and what it means for your situation. 

How lawyers are making the most of AI

While legal AI is simplifying the law for everyday people, it's also revolutionising how lawyers work behind the scenes. Many firms now use AI tools to accelerate legal research, scan documents for inconsistencies, and generate initial drafts of contracts and briefs. This automation frees lawyers from time-consuming administrative work, allowing them to dedicate more energy to strategic thinking, creative problem-solving, and building stronger relationships with their clients. 

For clients, this shift translates into tangible benefits, faster turnaround times, and more competitive legal fees. When AI handles the tedious groundwork, like sifting through hundreds of case precedents or proofreading lengthy agreements, legal teams can deliver results faster without sacrificing thoroughness. The overall quality and efficiency of legal services have improved significantly. 

It's important to understand that AI doesn't replace the expertise and judgement of a skilled lawyer. Instead, it amplifies their capabilities. Lawyers still guide strategy, make critical decisions, and provide nuanced, personalised advice that only human experience and insight can offer. AI simply ensures they can do it more effectively. 

Legal AI helps you take control of your legal matters

Legal AI is transforming how people tackle legal challenges. Instead of waiting days for an appointment or struggling through complex documents alone, you can now get instant support when you need it. Whether it's understanding a rental agreement, dealing with a workplace issue, or figuring out your next steps in a dispute, legal AI helps you move forward with greater clarity. 

This isn't about replacing lawyers; it's about making legal help more accessible. If you've been putting off a legal matter because it felt too complicated or costly, legal AI can be a useful starting point to help you understand the situation and your options. 

By combining the speed of AI with the experience of legal professionals, the legal system is becoming easier to navigate. This shift means that getting basic legal information and understanding is no longer limited by your budget or availability. It's about making legal resources a practical option for more people who need them. 

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